Metaobjects: FAQs & Reviews

👤 Ops · 🛠 Dev

Metaobjects are reusable content entries managed in the Shopify admin under Settings → Custom data → Metaobjects. Unlike a section (which lives on one page), a metaobject is created once and reused wherever it's referenced. The theme uses three definitions: FAQ entries and Reviews widgets (content, below) and Postcode capabilities (which drives delivery/installation availability — see the postcode capabilities appendix).

FAQ entries (faq_entries)

Used wherever an FAQ accordion appears — the FAQs page, and two-column / FAQs-and-CVPs sections that allow FAQs.

Fields per entry:

• Heading — the question.
• Text — the answer (rich text).
• Handle — auto-generated from the heading (or set manually). This is how the theme references a specific FAQ.

Adding a new FAQ

1. Shopify Admin → Content → Metaobjects → FAQ entries → Add entry.
2. Fill in Heading and Text.
3. Save, and note the handle shown at the top.
4. To show it on a page using a Two-column or FAQ accordion section: open the page in the theme editor, find the section, and pick the entry from the metaobject picker (or paste its handle).

Reviews widgets (reviews_widgets)

Used by the Reviews carousel, Hero space, and Footer sections to embed Google / Trustpilot review widgets.

Fields: the source identifier (e.g. google, trustpilot) plus widget HTML or display settings, as defined in the metaobject schema.

Adding or changing a widget

1. Shopify Admin → Content → Metaobjects → Reviews widgets.
2. Edit or add an entry.
3. In the relevant section (Reviews carousel, Hero space, Footer), select the entry from the metaobject picker.

Postcode capabilities (postcode_capabilities)

These entries decide whether delivery and at-home installation are available for a postcode. The backend matches a customer's postcode against them and returns the result to the storefront.

To open or close an area, edit or add an entry under Shopify Admin → Content → Metaobjects → Postcode capabilities — no code change required. The full field list (display name, suburb, postcode, installation_service, delivery, installer calendar URL) is in the postcode capabilities appendix.

Developer reference

• FAQ iteration: sections/main-faqs.liquid — shop.metaobjects.faq_entries.values.
• FAQ-by-handle (templated into JSON): templates/page.faqs.json uses metaobjects.faq_entries["<handle>"].heading.value and … .text | metafield_tag.
• Sections consuming reviews_widgets: sections/reviews-carousel.liquid, sections/hero-space.liquid, sections/footer.liquid.
• The two-column section (sections/two-column.liquid) accepts faq_entries metaobjects as blocks.
• See snippets/reviews.liquid LiquidDoc for the expected metaobject shape.