Car Battery Pro — Operational Handbook

This handbook documents how the Car Battery Pro (CBP) online store works — from the day-to-day tasks of running the shop, to the architecture that powers vehicle lookup and installation booking, to how to diagnose problems when something breaks.

Who this is for

This handbook serves two audiences at once. Each page is tagged so you can tell at a glance whether it is meant for you:

👤 Ops — Car Battery Pro staff running the store day to day. No code required.

🛠 Dev — Technical readers who maintain the theme, settings, and integrations.

Pages tagged for both are concept pages everyone benefits from reading.

Choose your path

What makes CBP different from a normal Shopify store

CBP is a standard Shopify store with three custom capabilities layered on top:

1. Vehicle lookup — customers enter their car's registration and state, and the site returns the batteries that fit that exact vehicle.
2. Delivery zones — a postcode check tells customers whether they're in a same-day metro area or a regional area.
3. Installation booking — customers can book a battery plus a professional installation appointment in a single order.

These are powered by a custom backend API that Conversion Kings hosts. Everything else — the catalogue, cart, checkout, payments, shipping, refunds — is ordinary Shopify, and where that's the case this handbook links you to Shopify's own help documentation rather than reinventing it.